Policy
Refund Policy
Last updated: May 26, 2026
CleanWP Tools is operated by SSP Organization, LLC, an Iowa limited liability company. Our goal is simple: if a paid CleanWP Tools plugin is not a good fit, we want to handle that fairly and quickly.
Marketplace purchases
If you purchase through a marketplace or licensing partner, that provider's refund process may control the refund request.
Direct purchases
For direct purchases, CleanWP Tools offers a 14-day refund window for first-time purchases when the plugin does not work as described and support cannot resolve the issue.
How to request help
Email [email protected] with the plugin name, purchase email, WordPress version, WooCommerce version if relevant, and a short description of the issue.